Here is a list of Frequently Asked Questions regarding ProMV:
After I install ProMV, when I first start the program I get an error dialog that says an error has occured and to check "ProMV.exe.log" for details. What is happening?
This typically happens because there are some runtime libraries that need to be installed that do not come pre-installed with Windows. Most people have had them installed via some other program or service pack. To install these runtime libraries, you need to get the Microsoft Visual C++ 2008 Redistributable pack. It can be downloaded:
How does ProMV compare to existing software packages?
With any multivariate statistical software package there are certain techniques that may or may not be employed from package to package. At ProSensus, we strive to create the most technically accurate piece of software according to leading research while maintaining certain industry standard tools and techniques. For more information on how ProMV compares to peer reviewed literature and other statistical software packages, please review our white paper.
The information regarding a certain calculation is not available in ProMV's documentation. Can I have this information?
Since ProMV is a continually evolving piece of software, there may be some information that was missed in updating the technical documentation. If this is the case, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill out an information request and we will be able to provide you with the information you require.
I've found a bug. How can I help?
If you've found a bug and would like to help, please send a This e-mail address is being protected from spambots. You need JavaScript enabled to view it with "ProMV" in the subject. Any details you can provide in the email would be most helpful and appreciated. Thanks!
The question I have is not answered here. How can I ask for help?
You can simply This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will get back to you as soon as possible!

